Leisure and work, good and bad: the role of activity domain and valence in modeling user experience
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Leisure and work, good and bad : the role of activity domain and valence in modeling user experience. / Tuch, Alexandre N.; van Schaik, Paul; Hornbæk, Kasper.
In: ACM Transactions on Computer Human Interaction, Vol. 23, No. 6, 35, 2016.Research output: Contribution to journal › Journal article › peer-review
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TY - JOUR
T1 - Leisure and work, good and bad
T2 - the role of activity domain and valence in modeling user experience
AU - Tuch, Alexandre N.
AU - van Schaik, Paul
AU - Hornbæk, Kasper
PY - 2016
Y1 - 2016
N2 - Recent research suggests that psychological needs such as competence and relatedness are involved in users' experience with technology and are related to the perception of a product's hedonic and pragmatic quality. This line of research, however, predominately focuses on positive leisure experiences, and it is unclear whether need fulfillment plays a similar role in negative experiences or in other activity domains such as work. Therefore, this study investigates need fulfillment in positive and negative experiences, and in work and leisure experiences in two separate studies by analyzing almost 600 users' experiences with technology along with ratings on need fulfillment, affect, and perceived product quality. Results suggest that work and leisure experiences as well as positive and negative experiences differ in terms of need fulfillment. Hence, both activity domain and valence of experiences are important factors that should be taken in account when modeling user experience.
AB - Recent research suggests that psychological needs such as competence and relatedness are involved in users' experience with technology and are related to the perception of a product's hedonic and pragmatic quality. This line of research, however, predominately focuses on positive leisure experiences, and it is unclear whether need fulfillment plays a similar role in negative experiences or in other activity domains such as work. Therefore, this study investigates need fulfillment in positive and negative experiences, and in work and leisure experiences in two separate studies by analyzing almost 600 users' experiences with technology along with ratings on need fulfillment, affect, and perceived product quality. Results suggest that work and leisure experiences as well as positive and negative experiences differ in terms of need fulfillment. Hence, both activity domain and valence of experiences are important factors that should be taken in account when modeling user experience.
KW - Need fulfillment
KW - Negative affect
KW - Positive affect
KW - User experience
KW - Work and leisure
U2 - 10.1145/2994147
DO - 10.1145/2994147
M3 - Journal article
AN - SCOPUS:85006958968
VL - 23
JO - ACM Transactions on Computer-Human Interaction
JF - ACM Transactions on Computer-Human Interaction
SN - 1073-0516
IS - 6
M1 - 35
ER -
ID: 172094052