Improving the Choice of Organizational Change Strategy

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

At the strategic level in ISO/IEC 33014 you identify the scope of change and choose change strategy; possibly using the Organizational Change Nexus for doing so. The Nexus-model takes into account the contingencies in an organization and can be used to derive a recommendation for how to organize the change process. In this paper we present a new and improved Nexus version 2 solving three problems that were in the original Nexus: (1) Over-sensitivity to the answer of a few statements. (2) A bias in the questionnaire leading to certain strategies being recommended too often. (3) New research on organizational change that ought to be included. Further, we can present the first results from using the Nexus in 51 companies in 2017–18 Based on a first analysis of these results we conclude that Nexus 2.0 works better and has overcome the three problems we identified.

Original languageEnglish
Title of host publicationSystems, Software and Services Process Improvement : 25th European Conference, EuroSPI 2018, Proceedings
Publication date2018
ISBN (Print)9783319979243
Publication statusPublished - 2018
Event25th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2018 - Bilbao, Spain
Duration: 5 Sep 20187 Sep 2018


Conference25th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2018
SeriesCommunications in Computer and Information Science

    Research areas

  • ImprovAbility, ISO/IEC 33014, Organizational Change Nexus, Process improvement, Recommending change strategy

ID: 203941539