Expanding the Tactical Level in ISO/IEC 33014 to Deal with a Broader Set of Change Initiatives

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Standard

Expanding the Tactical Level in ISO/IEC 33014 to Deal with a Broader Set of Change Initiatives. / Carstensen, Peter H.; Vinter, Otto.

Systems, Software and Services Process Improvement - 27th European Conference, EuroSPI 2020, Proceedings. ed. / Murat Yilmaz; Paul Clarke; Jörg Niemann; Richard Messnarz. Springer VS, 2020. p. 17-29 (Communications in Computer and Information Science, Vol. 1251 CCIS).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Harvard

Carstensen, PH & Vinter, O 2020, Expanding the Tactical Level in ISO/IEC 33014 to Deal with a Broader Set of Change Initiatives. in M Yilmaz, P Clarke, J Niemann & R Messnarz (eds), Systems, Software and Services Process Improvement - 27th European Conference, EuroSPI 2020, Proceedings. Springer VS, Communications in Computer and Information Science, vol. 1251 CCIS, pp. 17-29, 27th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2020, Düsseldorf, Germany, 09/09/2020. https://doi.org/10.1007/978-3-030-56441-4_2

APA

Carstensen, P. H., & Vinter, O. (2020). Expanding the Tactical Level in ISO/IEC 33014 to Deal with a Broader Set of Change Initiatives. In M. Yilmaz, P. Clarke, J. Niemann, & R. Messnarz (Eds.), Systems, Software and Services Process Improvement - 27th European Conference, EuroSPI 2020, Proceedings (pp. 17-29). Springer VS. Communications in Computer and Information Science Vol. 1251 CCIS https://doi.org/10.1007/978-3-030-56441-4_2

Vancouver

Carstensen PH, Vinter O. Expanding the Tactical Level in ISO/IEC 33014 to Deal with a Broader Set of Change Initiatives. In Yilmaz M, Clarke P, Niemann J, Messnarz R, editors, Systems, Software and Services Process Improvement - 27th European Conference, EuroSPI 2020, Proceedings. Springer VS. 2020. p. 17-29. (Communications in Computer and Information Science, Vol. 1251 CCIS). https://doi.org/10.1007/978-3-030-56441-4_2

Author

Carstensen, Peter H. ; Vinter, Otto. / Expanding the Tactical Level in ISO/IEC 33014 to Deal with a Broader Set of Change Initiatives. Systems, Software and Services Process Improvement - 27th European Conference, EuroSPI 2020, Proceedings. editor / Murat Yilmaz ; Paul Clarke ; Jörg Niemann ; Richard Messnarz. Springer VS, 2020. pp. 17-29 (Communications in Computer and Information Science, Vol. 1251 CCIS).

Bibtex

@inproceedings{423afafcc6b74203850903358e557592,
title = "Expanding the Tactical Level in ISO/IEC 33014 to Deal with a Broader Set of Change Initiatives",
abstract = "The ISO/IEC 33014 is an excellent guide for planning and implementing process improvement initiatives. The standard, however, only deals with improvement initiatives that are based on assessments of an organization{\textquoteright}s processes. For the standard to be capable of dealing with a broader set of change initiatives the tactical level in the standard needs to be expanded with a new perspective. In this paper we present a proposal for such an expansion. The central part of this expansion is the introduction of a change-charter that defines the directions, policies and guidelines for these change initiatives. We propose that the charter be built on the nine change-aspects that we have previously aggregated through a comprehensive literature study of prominent change management literature.",
keywords = "Action plans, Aspects of change, Change charter, Change initiatives, Change plan development, Change strategies, Change-aspects, Change-charter, ISO/IEC 33014, Tactical approach to change",
author = "Carstensen, {Peter H.} and Otto Vinter",
year = "2020",
doi = "10.1007/978-3-030-56441-4_2",
language = "English",
isbn = "9783030564407",
series = "Communications in Computer and Information Science",
publisher = "Springer VS",
pages = "17--29",
editor = "Murat Yilmaz and Paul Clarke and J{\"o}rg Niemann and Richard Messnarz",
booktitle = "Systems, Software and Services Process Improvement - 27th European Conference, EuroSPI 2020, Proceedings",
note = "27th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2020 ; Conference date: 09-09-2020 Through 11-09-2020",

}

RIS

TY - GEN

T1 - Expanding the Tactical Level in ISO/IEC 33014 to Deal with a Broader Set of Change Initiatives

AU - Carstensen, Peter H.

AU - Vinter, Otto

PY - 2020

Y1 - 2020

N2 - The ISO/IEC 33014 is an excellent guide for planning and implementing process improvement initiatives. The standard, however, only deals with improvement initiatives that are based on assessments of an organization’s processes. For the standard to be capable of dealing with a broader set of change initiatives the tactical level in the standard needs to be expanded with a new perspective. In this paper we present a proposal for such an expansion. The central part of this expansion is the introduction of a change-charter that defines the directions, policies and guidelines for these change initiatives. We propose that the charter be built on the nine change-aspects that we have previously aggregated through a comprehensive literature study of prominent change management literature.

AB - The ISO/IEC 33014 is an excellent guide for planning and implementing process improvement initiatives. The standard, however, only deals with improvement initiatives that are based on assessments of an organization’s processes. For the standard to be capable of dealing with a broader set of change initiatives the tactical level in the standard needs to be expanded with a new perspective. In this paper we present a proposal for such an expansion. The central part of this expansion is the introduction of a change-charter that defines the directions, policies and guidelines for these change initiatives. We propose that the charter be built on the nine change-aspects that we have previously aggregated through a comprehensive literature study of prominent change management literature.

KW - Action plans

KW - Aspects of change

KW - Change charter

KW - Change initiatives

KW - Change plan development

KW - Change strategies

KW - Change-aspects

KW - Change-charter

KW - ISO/IEC 33014

KW - Tactical approach to change

UR - http://www.scopus.com/inward/record.url?scp=85089724943&partnerID=8YFLogxK

U2 - 10.1007/978-3-030-56441-4_2

DO - 10.1007/978-3-030-56441-4_2

M3 - Article in proceedings

AN - SCOPUS:85089724943

SN - 9783030564407

T3 - Communications in Computer and Information Science

SP - 17

EP - 29

BT - Systems, Software and Services Process Improvement - 27th European Conference, EuroSPI 2020, Proceedings

A2 - Yilmaz, Murat

A2 - Clarke, Paul

A2 - Niemann, Jörg

A2 - Messnarz, Richard

PB - Springer VS

T2 - 27th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2020

Y2 - 9 September 2020 through 11 September 2020

ER -

ID: 250602835