“You Can Find a Part of my Life in Every Single App”: An Interview Study of What Makes Smartphone Applications Special to Their Users
Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
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“You Can Find a Part of my Life in Every Single App” : An Interview Study of What Makes Smartphone Applications Special to Their Users. / Hornbæk, Kasper; Lyngs, Ulrik; Iarygina, Olga; Skov, Mikael B.
CHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems. Association for Computing Machinery, Inc., 2024. 252.Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
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TY - GEN
T1 - “You Can Find a Part of my Life in Every Single App”
T2 - 2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024
AU - Hornbæk, Kasper
AU - Lyngs, Ulrik
AU - Iarygina, Olga
AU - Skov, Mikael B.
N1 - Publisher Copyright: © 2024 Copyright held by the owner/author(s)
PY - 2024
Y1 - 2024
N2 - In the 1979 book “The Meaning of Things” Csikszentmihalyi and Rochberg-Halton studied people's perception of the significance of things in the home. They emphasized how things influence the self, and vice versa. We propose that their method and analytical framework can help to understand the analogous question for smartphones: Why are some apps special to users? Using the framework, we conduct and analyze 60 interviews with people aged 21 to 41; with participants' consent, we made the anonymized transcripts publicly available. The analysis of the interviews shows that participants find apps special because they are convenient, support personal goals and social communication, help them remember, and serve emotional functions. Participants report that their identity is intertwined with certain apps, even if they are annoying or cause dependency. Importantly, we also find that participants actively regulate their use of apps through their organization and particular use strategies.
AB - In the 1979 book “The Meaning of Things” Csikszentmihalyi and Rochberg-Halton studied people's perception of the significance of things in the home. They emphasized how things influence the self, and vice versa. We propose that their method and analytical framework can help to understand the analogous question for smartphones: Why are some apps special to users? Using the framework, we conduct and analyze 60 interviews with people aged 21 to 41; with participants' consent, we made the anonymized transcripts publicly available. The analysis of the interviews shows that participants find apps special because they are convenient, support personal goals and social communication, help them remember, and serve emotional functions. Participants report that their identity is intertwined with certain apps, even if they are annoying or cause dependency. Importantly, we also find that participants actively regulate their use of apps through their organization and particular use strategies.
KW - meaning
KW - Smartphones
KW - user experience
U2 - 10.1145/3613904.3642820
DO - 10.1145/3613904.3642820
M3 - Article in proceedings
AN - SCOPUS:85194883208
BT - CHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems
PB - Association for Computing Machinery, Inc.
Y2 - 11 May 2024 through 16 May 2024
ER -
ID: 394530264