Visible but Unseen? A Workplace Study of Blood-Test Icons on Electronic Emergency-Department Whiteboard
Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
Documents
- CLIC_BloodTests_CSCW2015
Final published version, 889 KB, PDF document
Studies have shown that whiteboards support much cooperative work by for example strengthening awareness, improving communication, and reducing mental workload. In line with these predominantly positive findings, an emer-gency department (ED) turned to its whiteboard to improve the coordination of its work with blood tests. We investigate this use of the whiteboard through observations and in-formal interviews in the ED and analyze the ability of the whiteboard to support coordination and awareness in the work with blood tests. Our findings show limitations in the ability of the whiteboard to support awareness in a setting where the users are (locally) mobile, specifically in regard to information that requires continuous monitoring. We do however also find that the whiteboard safeguarded the work with blood tests against some risks by making blood-test information socially visible
Original language | English |
---|---|
Title of host publication | Proceedings of the CSCW 2015 Conference on Computer Supported Cooperative Work & Social Computing |
Number of pages | 10 |
Place of Publication | New York |
Publisher | ACM, New York, NY, USA |
Publication date | 2015 |
Pages | 798-807 |
ISBN (Print) | 978-1-4503-2922-4 |
DOIs | |
Publication status | Published - 2015 |
Series | Proceedings of the CSCW Conference on Computer Supported Cooperative Work & Social Computing |
---|
- Faculty of Humanities - electronic whiteboard, healthcare, blood tests
Research areas
Number of downloads are based on statistics from Google Scholar and www.ku.dk
No data available
ID: 129706629