Routine and standardization in global software development
Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
We present an ethnographic field study of a distributed software development team following the Scrum methodology. During a two-week period, we observed from both sites the collaboration between a Danish software company off-shoring part of their development to an Indian solution provider. Collaboration by its very definition is based on the notion of dependency in work between multiple people. Articulation work is the extra work required to handle these dependencies. In a globally distributed team, managing these dependencies is exacerbated due to the distances of time, space, and culture. To broaden our understanding of dependencies in a global context and how they influence work practices, we made them the focus of our analysis. The main contributions of this paper are (i) an empirical account of the dependencies that are part of the collaborative work in a global software development team, (ii) a discussion of the interlinked properties of dependencies, and (iii) an explanation of how the practices of standardization and routine are developed and used to manage these dependencies.
Original language | English |
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Title of host publication | GROUP 2014 - Proceedings of the 18th ACM International Conference on Supporting Group Work |
Number of pages | 12 |
Publisher | Association for Computing Machinery, Inc |
Publication date | 9 Nov 2014 |
Pages | 12-23 |
ISBN (Electronic) | 9781450330435 |
DOIs | |
Publication status | Published - 9 Nov 2014 |
Externally published | Yes |
Event | 18th ACM International Conference on Supporting Group Work, GROUP 2014 - Sanibel Island, United States Duration: 9 Nov 2014 → 12 Nov 2014 |
Conference
Conference | 18th ACM International Conference on Supporting Group Work, GROUP 2014 |
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Land | United States |
By | Sanibel Island |
Periode | 09/11/2014 → 12/11/2014 |
Sponsor | ACM SIGCHI, Microsoft Research |
Series | Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work |
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Bibliographical note
Publisher Copyright:
Copyright © 2014 ACM.
- Dependencies, Ethnographic study, Global software development, Routine, Standardization
Research areas
ID: 285805301