User requirements meet large-scale EHR suites: Norwegian preparations for Epic

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Electronic health records (EHRs) are becoming the norm in healthcare. Typically, these EHRs are large-scale suite systems. The up-front presence of ready-for-use EHR suites changes the role of user requirements and the conditions for deciding which requirements to include in the final contract. In this paper, we investigate how user requirements are negotiated in the ongoing preparations for the implementation of Epic throughout the region of Central Norway. User requirements shape vendor selection but they are also shaped by the vendors’ existing EHRs and by the requirements of the selected vendor’s other customers.
Original languageEnglish
Title of host publicationMIE2020: Proceedings of 30th Medical Informatics Europe Conference
PublisherIOS Press
Publication date2020
Publication statusPublished - 2020
SeriesStudies in Health Technology and Informatics

ID: 234161152