Dogmas in the assessment of usability evaluation methods

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Dogmas in the assessment of usability evaluation methods. / Hornbæk, Kasper.

In: Behavior and Information Technology, Vol. 29, No. 1, 2010, p. 97-111.

Research output: Contribution to journal › Journal article › Research › peer-review

Harvard

Hornbæk, K 2010, 'Dogmas in the assessment of usability evaluation methods', Behavior and Information Technology, vol. 29, no. 1, pp. 97-111. https://doi.org/10.1080/01449290801939400

APA

Hornbæk, K. (2010). Dogmas in the assessment of usability evaluation methods. Behavior and Information Technology, 29(1), 97-111. https://doi.org/10.1080/01449290801939400

Vancouver

Hornbæk K. Dogmas in the assessment of usability evaluation methods. Behavior and Information Technology. 2010;29(1):97-111. https://doi.org/10.1080/01449290801939400

Author

Hornbæk, Kasper. / Dogmas in the assessment of usability evaluation methods. In: Behavior and Information Technology. 2010 ; Vol. 29, No. 1. pp. 97-111.

Bibtex

@article{9975ecf56bc448e1a1a1f321acb2be6d,
title = "Dogmas in the assessment of usability evaluation methods",
abstract = "Usability evaluation methods (UEMs) are widely recognised as an essential part of systems development. Assessments of the performance of UEMs, however, have been criticised for low validity and limited reliability. The present study extends this critique by describing seven dogmas in recent work on UEMs. The dogmas include using inadequate procedures and measures for assessment, focusing on win-lose outcomes, holding simplistic models of how usability evaluators work, concentrating on evaluation rather than on design and working from the assumption that usability problems are real. We discuss research approaches that may help move beyond the dogmas. In particular, we emphasise detailed studies of evaluation processes, assessments of the impact of UEMs on design carried out in real-world systems development and analyses of how UEMs may be combined",
author = "Kasper Hornb{\ae}k",
year = "2010",
doi = "10.1080/01449290801939400",
language = "English",
volume = "29",
pages = "97--111",
journal = "Behaviour and Information Technology",
issn = "0144-929X",
publisher = "Taylor & Francis",
number = "1",

}

RIS

TY - JOUR

T1 - Dogmas in the assessment of usability evaluation methods

AU - Hornbæk, Kasper

PY - 2010

Y1 - 2010

N2 - Usability evaluation methods (UEMs) are widely recognised as an essential part of systems development. Assessments of the performance of UEMs, however, have been criticised for low validity and limited reliability. The present study extends this critique by describing seven dogmas in recent work on UEMs. The dogmas include using inadequate procedures and measures for assessment, focusing on win-lose outcomes, holding simplistic models of how usability evaluators work, concentrating on evaluation rather than on design and working from the assumption that usability problems are real. We discuss research approaches that may help move beyond the dogmas. In particular, we emphasise detailed studies of evaluation processes, assessments of the impact of UEMs on design carried out in real-world systems development and analyses of how UEMs may be combined

AB - Usability evaluation methods (UEMs) are widely recognised as an essential part of systems development. Assessments of the performance of UEMs, however, have been criticised for low validity and limited reliability. The present study extends this critique by describing seven dogmas in recent work on UEMs. The dogmas include using inadequate procedures and measures for assessment, focusing on win-lose outcomes, holding simplistic models of how usability evaluators work, concentrating on evaluation rather than on design and working from the assumption that usability problems are real. We discuss research approaches that may help move beyond the dogmas. In particular, we emphasise detailed studies of evaluation processes, assessments of the impact of UEMs on design carried out in real-world systems development and analyses of how UEMs may be combined

U2 - 10.1080/01449290801939400

DO - 10.1080/01449290801939400

M3 - Journal article

VL - 29

SP - 97

EP - 111

JO - Behaviour and Information Technology

JF - Behaviour and Information Technology

SN - 0144-929X

IS - 1

ER -

ID: 32430219